Last Updated: September 1, 2020
Thank you for your purchase. We hope you are happy with your polyboard. However, if you are not completely satisfied for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within 30 days of the purchase date. All returned items must be in a new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at - place the item securely in its original packaging with a printout of your order, a clear indication of exchange or return and mail your return to the following address:
8200 Wilshire Blvd Suite 201
Beverly Hills, CA 90211, USA
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 30 days to add store credit or process your exchange. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the customer service number email below to arrange a refund or exchange.
Sale items are FINAL SALE and cannot be returned.
If you have any questions concerning our return policy, please contact us at: